🌐 Website: www.marcheparis.com
1. Orders
How do I place an order?
Shopping on Marché Paris is simple and fast: select the product you want, add it to your cart, fill out your shipping information, and choose your preferred payment method.
You will then receive a confirmation email with all details of your order.
Can I modify or cancel my order?
If you wish to modify or cancel an order, please contact us as soon as possible at Contact@marcheparis.com.
We will do our best to assist you, provided that your order has not yet been shipped.
2. Shipping
How long does it take to receive my order?
Delivery times depend on your location and the shipping method selected.
In the United States, orders are typically delivered within 2 to 5 business days.
Do you ship internationally?
Yes, we ship to multiple international destinations.
Shipping fees and delivery times vary depending on the country. These details are shown during checkout.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number allowing you to follow the delivery status in real time through USPS, UPS, FedEx, or DHL Express.
3. Returns and Refunds
What is your return policy?
We accept returns within 30 days of receiving your order, as long as the products are unused and in their original condition.
How do I request a return?
Send an email to Contact@marcheparis.com specifying your order number and reason for the return.
We will then provide you with the necessary instructions to return the package.
How long do refunds take?
Once your items are received and inspected, refunds are processed within 5 to 10 business days, depending on your original payment method.
4. Payments
Which payment methods do you accept?
We accept credit cards (Visa, Mastercard, etc.), PayPal, and other secure payment options.
Is payment on Marché Paris secure?
Yes. All transactions are processed through encrypted SSL-secured connections, ensuring the protection of your personal data.
5. Security and Privacy
How do you protect my personal information?
At Marché Paris, we respect your privacy and handle your data in compliance with U.S. privacy standards.
Your information is never shared with third parties without your explicit consent, except when required by law.
6. Contact
How can I contact Marché Paris?
You can write to us at Contact@marcheparis.com or via our contact form available at: www.marcheparis.com/contact.
Our team will get back to you as soon as possible.
Customer Service Hours:
🕘 Monday to Friday: 09:00 – 18:00 (U.S. Central Time)
🚫 Saturday, Sunday, and national holidays: closed
Marché Paris – Your trusted boutique for secure and elegant online shopping.